Задание
Read the following extracts and decide which of them are mild or strong complaints
- I am writing to complain about a shirt I purchased on your website. I ordered this item three weeks ago, but it has not been delivered yet. [mild|strong]
- I am writing to express my disgust at the quality of the products I recently purchased from your shop. [mild|strong]
- I have been a regular customer at your supermarket and have always been satisfied with your produce in the past. I hope that this matter will be resolved soon. [mild|strong]
- I insist upon a personal apology for the distress your staff have caused my family, and shall not be recommending your hotel to any of my friends. [mild|strong]
- The camera I ordered from your website has arrived with a crack in the lens. I trust you will send a replacement. [mild|strong]