Match the opening remarks to the closing remarks Opening Remarks ... 1. I am writing to complain about a flaw with a product I recently bought from your company. 2. I feel I must complain about the inefficiency of your mail-order service. 3. I would like to express my dissatisfaction with the attitude of the staff at your shop. Closing remarks ... A. I hope that you will look into this rude behaviour and that I will receive a written apology. B. I would appreciate it if you would repair or replace the product as soon as possible. C. I will have no choice but to cancel my order unless I receive the items within three working days. 2 3 1 A C B
Задание

Match the opening remarks to the closing remarks

Opening Remarks ...

  1. I am writing to complain about a flaw with a product I recently bought from yourcompany.

  2. I feel I must complain about the inefficiency of your mail-order service.

  3. I would like to express my dissatisfaction with the attitude of the staff at your shop.

Closing remarks ...

A. I hope that you will look into this rude behaviour and that I will receive a written apology.

B. I would appreciate it if you would repair or replace the product as soon as possible.

C. I will have no choice but to cancel my order unless I receive the items within three working days.

1 B
3 C
2 A