Jason wants to fix a problem with his new computer. Read the recommendations and put the parts of the sentences below into the gaps.

Write one letter in each gap.

Recommendation 1

How do I diagnose a faulty computer? I usually test things until I find something that doesn't work. There are a few ways to test the components. You can swap them out for a different component, run a software check, or [ ] check. If you have knowledge of computers and how they work, you'll be able to have a pretty strong guess for what's going wrong before you begin testing because the failure of certain components usually creates very specific responses. Try to check your computer for viruses. If you can't cope with a faulty computer, bring it back to the shop with its guarantee certificate. They must provide technical service or replace it free of charge.

Recommendation 2

Computer problems mostly depend on what's going on. I usually check for a lot of problems, from hardware to software, defective plugged devices, and weird noises. First, I check the devices to see if they have any cracks or other defects, then the hardware (motherboards sometimes [ ] you that there is a problem), and then software. Once I [ ] and after that, it didn't work. Of course, it was the real reason for the faulty device.

Recommendation 3

You need to answers some questions if you want to diagnose a faulty computer. What is faulty behaviour? What is the expected behaviour? What did you do that led to the faulty behaviour? Did you [ ]? Did it have any cracks or scratches when you bought it? Did you install any anti-virus programs? I [ ] answer these questions, you can understand what the real problem is.

A. dropped my laptop

B. drop it or not

C. fire noises to tell

D. run a hardware

E. hope that when you