You will hear an interview. Listen and choose the appropriate answer to eachquestion

Which of the following is not mentioned as the reason why effective communication is important?

• Because it helps to create an atmosphere of respect, affection and caring.
• Because it helps to understand a person or a situation better.
• Because it helps to avoid mistakes.
• Because it helps to avoid misunderstandings.

Which of the following is not mentioned as an important skill for effectivecommunication?

• Being a good listener.
• Being a good speaker.
• Being able to control your feelings.
• Being able to understand the emotions of your counterpart.

Which of the following is not appropriate for being a good listener?

• Being attentive.
• Showing interest.
• Smiling and encouraging the speaker.
• Interrupting the speaker.

Which of the following is not a restriction for a good listener?

• Don't control your facial expressions.
• Don't criticize the speaker.
• Don't interrupt.
• Don't be rude.

Which of the following shouldn't a good listener do?

• Use positive body language.
• Sit on the edge of their seat.
• Maintain eye contact.
• Demonstrate their involvement.

Which of the following doesn't help to overcome stress?

• Taking a coffee break as often as possible.
• Compromising if the situation requires it.
• Allowing yourself a little time before you start speaking.
• Making a pause in the discussion if it begins to involve strong emotions.