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We hear about communication skills everywhere. It is believed now that these skills are the most important ones in the 21st century. What makes you good at communication?
[Make criticism your friend|Stay open to new ideas|A good listener|Non-verbal communication|Stay positive]If you can listen, you are on the right path to good communication. It helps you to gain trust and understand what people want from you. If you aren't skilful at listening, you can always learn how to become better. For example, one of the strategies is called active listening. If you apply it, you concentrate on your partner and show your genuine interest to the conversation. You can make remarks to show you are listening.
[Make criticism your friend|Stay open to new ideas|A good listener|Non-verbal communication|Stay positive]No one feels at ease with a person who doesn't look into the eyes and isn't involved in the conversation. So it's a good idea to look into the peoples' eyes when talking to them. Pay attention to your partners' body language as well. If you want to understand more about the person, movements and gestures can tell you things that words can't.
[Make criticism your friend|Stay open to new ideas|A good listener|Non-verbal communication|Stay positive]Mind your tone and facial expression. Smiling is an excellent tool to show you are friendly and open to communication. If you are communicating through emails, you can use polite words and add some positive wishes in the end. Sociable people attract more attention and are pleasant to talk with.
[Make criticism your friend|Stay open to new ideas|A good listener|Non-verbal communication|Stay positive]If we are ready to hear what others think about our work or deeds, we can learn from our mistakes and become better at what we do. So be ready to listen and give feedback in the process of communication. Choose positive expressions and a friendly tone. Don't get hurt if you hear unpleasant things, it's just the way to become better. Without feedback you are not able to move on.
[Make criticism your friend|Stay open to new ideas|A good listener|Non-verbal communication|Stay positive]Be ready that we are all different and can have different points of view. If you read a lot and know a lot, it's easier for you to accept other opinions. You will succeed in communication if you are ready to listen and not to make judgements immediately. Try to admit that ideas different from yours have a right to exist.