Сопоставьте заголовки с абзацами. Один заголовок лишний.
5 Tips to Advise Wisely: How to Give Advice That Actually Helps
By Maelina Frattaroli from tinybuddha.com
When your friends have problems, you always want to fix it. Here’s how you can be helpful to a person in their darkest of times:
1. ...
When you care about someone and think you know how to improve their situation, it’s tempting to play amateur psychiatrist. But it can be frustrating for the “patient”.
If you want to give advice, ask them, “Do you want some ideas to improve the situation?” This way they have the option to say no, and they’ll likely give you more attention if they agree to take your help.
2. ...
If you don’t know how someone feels, you can’t truthfully say, “I know how you feel.” But you can still empathize on some level. Let them know that you haven’t been there before, but you’ll try to put yourself in their shoes to help as much you can.
Also, don’t be afraid to let them know you don’t have anything to say. You can still be an ear, take some time to think about it, and then share your thoughts later.
3. ...
If someone comes to you for help, they may already feel vulnerable. They trust you to hear them out without being judgmental.
Rather than beginning your advice with, “You should have,” or “Why didn’t you…?” realize what’s done is done, and focus on what they can do or change right now. Try something like, “It might help to consider….” Then, offer your support along the path.
4. ...
Your sister doesn’t want just a list of ways to break up with her boyfriend; she wants help finding the courage to do it and get through it. Your friend doesn’t just want tips to switch careers; she wants support in making a scary but positive change.
It doesn’t matter if you have all the answers or not. People know what’s right for them; they just want to feel supported.
5. ...
Even if you’ve been there before, you can’t guarantee any specific outcome. Your friend could approach her boss exactly like you did for a raise and end up being demoted — at which point she might blame you.
Keep expectations realistic by focusing on possibilities within the realm of uncertainty. If you tell your sister to take a risk, make sure she knows it is a risk. Help her weigh the possible outcomes, both positive and negative so she can decide if it’s worth the potential reward.