Choose the correct options

Secretary: Good morning, how can I help you?

Patient: I would like to make an appointment with a dentist, please.

Secretary: No problem. What time is suitable for you?

Patient: Does the doctor have a free appointment on Monday?

Secretary: Sure. The doctor is free at 6 p.m.

Patient: Excellent. It's good for me.

Secretary: What's your name?

Patient: I'm Jack. J-A-C-K.

Secretary: What's your surname?

Patient: Smith.

Secretary: Could you spell it, please?

Patient: S-M-I-T-H.

Secretary: Do you have insurance? Could you tell me its number?

Patient: 5-8-6-7-8-O-Y-1-2.

Secretary: Awesome. So the dentist is waiting for you on Monday at 6 p.m. Do you have any questions?

Patient: No, thank you.

Secretary: We will call you later to inform you about the appointment.

Patient: Great! I'll be waiting. Have a nice day.

1. How did a secretary greet a patient?
   ["Good morning"|"Hello"|"Dear"].
2. How do you call an action when a person calls all the letters in a word?
   [Spil|Split|Spell].
3. What's the synonym of the phrase "of course" in the dialogue?
   [Thank you|Sure|Excellent].
4. When you want to ask politely for something, you start with
   ["Do you..."|"Could you..."|"What's..."]
5. How did the patient say goodbye?
   ["See you soon"|"Thank you"|"Have a nice day"].