Match the types of letters/emails (1-5) to the extracts (A-E). Choose which are beginnings/endings and which are formal/informal
- A
- B
- C
- D
- E
- an email requesting information [ ]
- an email congratulating a colleague[ ]
- an apology email[ ]
- a letter of complaint[ ]
- a letter applying for a job [ ]
A. Finally, I would be extremely grateful if you could provide me with some further information on your facilities. Thank you in advance for your help. [Beginning|Ending][Formal|Informal]
B. Once more, I request a complete refund otherwise I will be obliged to take legal action. A prompt reply will be greatly appreciated. [Beginning|Ending][Formal|Informal]
C. I am writing to apologise for not attending your seminar last week. Unfortunately, I was not able to be there because of a personal matter at home. [Beginning|Ending][Formal|Informal]
D. I am writing in response to your advertisement in last week's edition of The Times. I would like to apply for the job of UK Sales Manager in your London office. [Beginning|Ending][Formal|Informal]
E. Once again, well done! I knew you could do it! We'll have to go out and celebrate! How about going out for a bite to eat after work? [Beginning|Ending][Formal|Informal]