Complete the dialogue between Megan and Eddie with the sentences below.

Write one letter in each gap.

Megan: I've got a problem with my laptop. [ ]

Eddie: Yes. sure. What’s the problem?

Megan: It keeps shutting down unexpectedly. [ ] It's really frustrating.

Eddie: Have you checked if your laptop is overheating?

Megan: That’s a good idea. [ ]

Eddie: You can download a temperature monitoring programme to check the temperature. If it's too high, the laptop might be shutting down to prevent damage.

Megan: [ ] But what if it's not overheating?

Eddie: [ ]

Megan: Oh no, I didn't even think of that. How do I check for viruses?

Eddie: You can use an antivirus programme to scan your laptop for any infections. [ ]

Megan: Okay, I'll do that too. Thank you so much for your help.

Eddie: No problem, happy to assist. Let me know if you need any further help.

A. It happens randomly, and I lose all my work.

B. Let's check if it's a virus causing the shutdowns.

C. Can you help me?

D. It's important to have one installed and updated regularly.

E. How can I do that?

F. Okay, I'll try that.