You are planning to write a reply to Alice. Say whether these statements about your letter are true or false.

• Группы
  • True
  • False
• Варианты
  • I should start my letter in a friendly way.
  • I should briefly mention Alice's problem.
  • I should finish my reply on a positive note.
  • I should use formal language.
  • I should talk about similar problems I've had.
  • I should make my letter funny to read and make some jokes about the situation.