Задание

Read the text and decide whether the statements below are True, False, or Not Stated.

In today's fast-paced corporate environment, effective business communication has become more important than ever. While digital tools like email, instant messaging, and video conferencing play a major role, face-to-face meetings remain essential in many situations. Employees must be skilled at adapting their messages for different platforms, depending on the context and the people involved.
Research shows that companies with strong internal communication are 25% more productive. This is largely because clear communication reduces misunderstandings, accelerates decision-making, and fosters collaboration. A manager who communicates expectations clearly will likely have a more efficient and motivated team.
Non-verbal cues also play a significant role in communication. Body language, facial expressions, and tone of voice can all convey messages just as strongly as words. In video meetings, for instance, eye contact and posture are still important. However, these cues are sometimes lost or misinterpreted, which can lead to confusion.
Another essential skill is active listening. This involves fully concentrating, understanding, and responding to what is being said. Active listening is especially important during conflict resolution and negotiations. When employees feel heard, they are more likely to contribute ideas and remain engaged.
Business communication also requires cultural sensitivity, especially in international contexts. Certain gestures or phrases may be acceptable in one culture but offensive in another. Therefore, it is crucial to understand the cultural background of your audience to avoid potential misunderstandings.
Training programs are often implemented in companies to help employees improve their communication skills. These programs cover a wide range of topics, from email etiquette to public speaking. Effective training can result in more cohesive teams, better customer service, and improved overall performance.
Finally, feedback is a vital component of business communication. Constructive feedback helps individuals understand how they can improve and demonstrates that their development is valued. Companies that foster open feedback tend to have higher employee satisfaction and lower turnover rates.

1. Digital communication has entirely replaced face-to-face meetings. ...
2. Companies that communicate well are proven to be more productive. ...
3. Non-verbal cues are not important in video conferences. ...
4. Active listening can help resolve conflicts at work. ...
5. Cultural awareness is not necessary when writing emails. ...
6. Most companies have weekly communication training sessions. ...
7. Constructive feedback contributes to higher employee satisfaction. ...