Задание
Read the paragraph. Choose the correct answer.
Basically, I have two main duties in my job: connecting with customers and creating content. The first thing I do when I get to the office in the morning is check any activity on the company’s social media accounts. These days, a lot of people use social media like a customer service tool, so I spend my mornings answering questions and replying to comments or complaints. Also, I have to take note of how popular my posts were from the previous day. When a post gets very few likes, I have to figure out why, and I have to do it fast.
9. What do we learn about Sandy’s job in this paragraph?
- She has to react quickly to negative responses.
- She is under constant pressure.
- She works with the customer service department.
- She mainly deals with customer complaints.