Read the dialogue and choose the correct word to fill in the gaps. There are two extra words in this dialogue.

M: Good morning. I’d like to ... some flowers, please.
SA: Of course. What do you have in mind?
M: A dozen red roses.
SA: When would you ... us to send them?
M: On the morning of February 14th.
SA: Who are they for?
M: For Ms Laura Johnson at 25 Blackheath Green, London.
SA: Would you like to include a ... ?
M: Yes, please. I have it ready.
SA: ... . That will be £40 including delivery.

M: ... you are. Thank you very much.