Задание

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In a city like Los Angeles, limousine drivers are in demand. Good limousine drivers

easily, but great limousine drivers are hard to find. Great limousine drivers must have many skills and talents. They have to be good listeners, sharp dressers, extremely knowledgeable, outgoing, and professional. They need to be able to get along with all sorts of people. However, great limousine drivers don’t that way; they .

The training process of one limousine company used to include a test on dealing with different passenger types. The trainee drivers had to interact with passengers who were unpleasant, emotionally needy, and difficult.

However, they in advance which passengers actually worked for the company, and which were real passengers.

This way, the trainee drivers in authentic situations. The drivers that passed the most difficult tests were the ones who the richest and most famous clientele.