Number the exchanges to make the dialogue

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[ ]Operator: OK, don't move her. An ambulance will be there as soon as possible.

[ ]Man: Can you send an ambulance, please?

[ ]Operator: Is she hurt badly?

[ ]Man: My wife fell down the stairs.

[ ]Man: OK. Thank you.

[ ]Operator: What is the nature of your emergency?

[ ]Operator: Emergency. Can I help you?

[ ]Man: Yes, she's in a lot of pain.