Match the paragraphs to the topics of the Letter of complaint. Greeting Opening remarks/Reason for writing Complaints with justifications/examples Closing remarks/Action to be taken Sign off Dear Sir/Madam I am writing with regard to the Crazy Horses concert at Torfort Town Hall which I attended on 13th of March. Firstly, I was overcharged for the tickets. I purchased two tickets from your ticket agency at the full price of $20 each a month before the concert. I was therefore shocked to discover that the same tickets were being sold for $10 each at the door on the day of the concert. Furthermore, the published programme was misleading. It advertised a 2-hour concert including a supporting act. As it turned out, there was no supporting act and the band only played for forty minutes. You will understand I am very disappointed with this state of affairs and I feel that you should, at the very least, refund the sum of $40 I paid for the tickets. I look forward to receiving your prompt reply concerning this matter. Yours faithfully, Helen Hunt (Mrs)

Задание

Match the paragraphs to the topics of the Letter of complaint.