Match the correct heading to the short text.

   It makes a real difference to the lives of the general public and saves the valuable time of doctors nationwide\. NHS Direct is a phone line that allows people with health problems to call and speak to a qualified professional\. This person will then give practical advice over the phone\. This means that minor complaints can be dealt with quickly and calmly without the necessity of making an appointment at the doctor’s surgery\.  

• Help on the phone
• Calling for help
• Changing work conditions
• Fitting the job requirements
• Troubling news
• Mainly teamwork
• A talent in demand