For questions 1-12, read the text and decide which answer \(A, B, C or D\) best fits each gap. There is an example \(0\).

TIP:
• Read the title to get a general idea of what the text is going to be about.

• Read the text once to get the general idea.

• Read again. Pay close attention to the words before and after each gap.

• Look at the choices you have. Choose the best one.

• Read again to see whether it makes sense.

THE RULES OF INTRODUCTION
Awkwardness rules
As it is, our introductions and greetings tend 0___ be uncomfortable, clumsy and inelegant. Among established friends, there is less awkwardness, 1___ we are often still not quite sure what to 2___ with our hands, or whether to hug or kiss. The French custom of a kiss on each cheek has 3___ popular among the chattering classes and some other middle- and upper-middle-class groups.

Handshakes are now the norm in business introductions - or rather, they are the norm 4___ people in business are 5___ to each other for the first time.

At subsequent meetings, particularly as business contacts get to 6___ each other better, a handshake 7___ often starts to seem to be too formal, but cheek-kisses would be too 8___, and in any 9___ not allowed between males, so we revert to the usual embarrassed confusion, 10___ no-one being quite sure what to do. Hands are half-extended and then withdrawn or turned 11___ a sort of vague wave. This is excruciatingly English: over-formality is 12___, but so is an inappropriate degree of informality.

	A	B	C	D	ANSWER
0	in	of	to	at	C
1	though	although	apart	as
2	make	do	get	put
3	become	come	started	got
4	when	which	where	that
5	presented	introduced	acknowledged	known
6	learn	study	know	like
7	greeting	presentation	conversation	talk
8	formal	familiar	popular	informal
9	way	case	course	task
10	with	by	about	of
11	into	out	off	back
12	attracting	approved	confused	embarrassing