Fill in the gaps with the words below.

In general, the British are very polite most of the time. ‘Please’ and ‘thank you’ are ... the most commonly used words in Britain.
People also have a tendency to apologise — some would say ... much — and so, you will ... hear ‘sorry’ and ‘excuse me’ a lot.
The popular stereotype of the average British person is more often ... not true — they will say sorry to you, ... when it is in fact you
who has accidentally stepped on their toes or bumped into them!