Задание

Choose the correct response. There is one extra answer.

Oh, no! You spilt the glass of water all over me.

I'm afraid I have a complaint about the meal. It's cold.

Do you think you could do something about the noise, please? We're trying to sleep.

I'm really angry about all this litter your children dropped in my garden.

Could I have a quick word with you?

extra

I'm sorry. Please, accept my apologies.

I do apologise, sir. I'll take care of it, right away.

Oh, sorry! I had no idea.

It won't happen again.

Sure, go ahead.

I'm really upset to do this.